FAQ
Everything you need to know
Booking, payment, setup, and event-day details, all in one place.
Booking & Payment
How much does a booth cost?
Every event is different, so we quote each one based on your booths, hours, location, and branding needs. Request a quote and we'll reply with availability and pricing for your date.
Do you offer bundles?
Yes. You can bundle the 360° video booth, digital photo booth, and prints for the same event, and add extra hours or idle time. Tell us what you have in mind and we'll put together a bundled quote. See our packages.
How do I reserve my date?
Submit a booking request and we'll confirm availability and send your quote. A non-refundable deposit of 30% of your total and a signed contract reserve your date.
When is the balance due?
Full payment is due 7 days before your event.
What payment methods do you accept?
Zelle, Venmo, PayPal, or cash.
Do you offer corporate pricing?
Yes. Corporate events receive a custom quote based on your booths, event length, and branding needs. Request a quote.
Setup & Venue
When do you arrive to set up?
Our team arrives 1–2 hours before the event start time for setup.
How much space do you need?
It depends on the booth: from 5×5 ft for a digital booth up to 10×20 ft for the 360 + digital + printer combo. Please provide a level setup area. See the full space requirements.
Do you need power or Wi-Fi?
Our setup is wireless and we bring our own Wi-Fi. We still ask that a standard electrical outlet be available if needed, and that you share the venue's Wi-Fi name and password if available.
Does someone need to be our point of contact?
Yes. Please designate an onsite contact who can help with Wi-Fi and approve and arrange payment if additional service time is requested.
During the Event
How many people fit in the 360 booth?
Up to four guests at a time.
How do guests get their photos and videos?
Instantly, via QR code, text, email, AirDrop, or the online gallery. Our iPad sharing station and attendants help guests download on the spot.
What if the booth needs to pause during dinner or speeches?
That's called idle time, and it's available for an additional hourly fee. The booth stays set up and reserved while service is paused. Please let us know in advance if you'll need it.
Can we add more time on the day?
Same-day additional time is subject to availability. Full payment must be received before services can continue beyond the contracted end time.
Is an attendant included?
All packages include an attendant except the digital drop-off (self-service) option. You can add an attendant to a drop-off booking.
Still Have Questions?
We're happy to help
Reach out anytime and we'll get back to you quickly.